Alternating Air Mattresses in Brisbane
Pressure care delivered and installed anywhere in Brisbane
When a pressure injury is the worry, the mattress itself is only half the solution. Getting it into the home, set up correctly on the bed, and properly explained to the person using it — and to everyone helping with their care — is the other half, and it is the part most suppliers leave to a courier. Sleep Sophie does it differently. Our alternating air mattresses arrive with free delivery and free professional in-home installation across Brisbane, so the system is working, adjusted and understood before we leave the room.
The Sophie Alternating Air Mattress is an ARTG-registered medical device with alternating pressure cells, a quiet pump with adjustable firmness and cycle settings, and a waterproof, breathable, machine-washable cover. It works on both standard and adjustable bed bases, so in most homes nothing else needs to change. Long Single pricing runs From $3,945 – $4,750, all-inclusive. To talk through whether it suits your situation, call 1300 9 SLEEP.
Delivery areas: Brisbane CBD to the coasts and out to Toowoomba
We deliver and install throughout the Brisbane CBD and inner suburbs, north through Chermside, North Lakes and Redcliffe to Caboolture, south through Logan to the Redlands and the Gold Coast corridor, and west through Ipswich to Toowoomba. The Sunshine Coast corridor is covered too. And because our service is genuinely Australia-wide, regional Queensland families are not left out — if there is a bed at the end of the road, we can get a mattress onto it.
Free professional installation — set up on your existing bed the day it arrives
On delivery day our team places the mattress on the bed already in the room, connects and adjusts the pump, demonstrates the firmness and cycle settings to whoever will be using them day to day, and takes every piece of packaging away. There is nothing to assemble and nothing to puzzle out alone after everyone has gone home.
How alternating air mattresses prevent pressure injuries
Lying still concentrates body weight onto a handful of contact points — heels, hips, the sacrum, shoulders, the back of the head. When circulation to those points is restricted for long enough, skin and the tissue beneath it begin to break down. An alternating air mattress interrupts that process mechanically: rows of air cells inflate and deflate in a programmed cycle, so no part of the body bears sustained pressure. The load keeps moving even when the person cannot.
The pump doing that work matters as much as the cells. The Sophie pump is quiet enough to share a bedroom with, and its firmness and cycle settings are adjustable, so the surface can be tuned to the person's weight, comfort and clinical needs rather than running one fixed program for everyone. Because the mattress works on standard and adjustable bases alike, it can also travel with the person if their bed setup changes later — from a flat ensemble to a hi-lo adjustable base, for example.
Who needs one: risk levels explained
Alternating pressure systems are generally prescribed for people at medium to very high risk of pressure injury — reduced mobility, fragile skin, existing pressure damage, or conditions that make regular repositioning difficult. A GP, occupational therapist or wound care nurse can assess risk formally, and we are always happy to speak with them directly about the Sophie system's settings and suitability. One honest note we make on every call: an alternating mattress reduces risk, it does not remove it. Repositioning and routine skin checks remain part of good care, whatever surface someone sleeps on.
Coming home from a Brisbane hospital?
Many Brisbane families first call us in the gap between "ready for discharge" and "actually home" — while mum is still on the ward at the RBWH or the Princess Alexandra, or dad is finishing rehab at Greenslopes or the Mater. It is a stressful window, and pressure care equipment is often the last box the discharge team needs ticked. Tell us the discharge date and we will plan delivery and installation around it, so the bed is ready before the patient transport or the family car pulls into the driveway.
We work directly with hospital discharge planners, OTs and plan managers every week, and we can invoice providers directly, which takes one more errand off your list. If you are organising this for a parent from another city, everything — consultation, funding paperwork, delivery, installation and the handover demonstration — can be arranged over the phone.
Built for Brisbane's humidity
Brisbane's subtropical climate is genuinely relevant to pressure care, not just a line on a weather map. Moisture held against the skin softens it and accelerates breakdown, which is why clinicians watch the heat and humidity at the skin surface alongside pressure itself. The Sophie cover is waterproof on the outside yet vapour-permeable, letting humidity escape rather than pooling where the body meets the bed, and it goes straight into the washing machine when it needs cleaning.
There is engineering behind the comfort claim, too. The Hygroflex® foam used across the Sophie mattress range was independently tested by RMIT University's School of Engineering, which measured that it releases heat 27% faster than memory foam. Through a Brisbane February, with a fan running and the humidity at 80%, that difference is not academic — it is the gap between skin that stays dry and skin that does not.
Hire vs buy in Brisbane: which makes sense?
Brisbane has several equipment hire companies, and for genuinely short-term needs — a few weeks of recovery after surgery, or palliative care measured in days — hiring locally can be the sensible choice. We will tell you exactly that on the phone if it is true for you.
For ongoing needs, the arithmetic shifts quickly. Weekly hire fees continue for as long as the need does, the equipment is never yours, and hired stock has usually lived several lives before reaching your bedroom. A purchased mattress is new, set up professionally, and yours from day one — and the major funding schemes are built around purchasing equipment rather than paying open-ended rental. Sleep Sophie sells rather than hires, which is precisely why you will get a straight answer from us about which path fits your timeline.
NDIS and Support at Home funding in Queensland
NDIS
The Sophie Alternating Air Mattress is NDIS-approved assistive technology. If you or your family member is a participant, an OT's recommendation supports the funding case; we supply quotes and documentation in whatever format the plan requires, and we can bill your plan manager or provider directly so no money needs to pass through the family at all.
Support at Home (My Aged Care)
For older Queenslanders, the Support at Home program funds equipment through its Assistive Technology and Home Modifications (AT-HM) scheme. The high tier covers up to $15,390 — comfortably enough for a pressure care mattress — and we handle the quoting and paperwork with your provider so the process does not stall on administration.
DVA
Veterans and war widows may be eligible for support through DVA. Documentation to accompany an application is available on request — just mention it when you call.
Pricing and what's included
Air mattress sizes & pricing
Every size includes free delivery and setup, Australia-wide.
Every price includes free delivery anywhere in Brisbane and beyond, free professional installation and setup, a full demonstration of the pump and settings, and removal of all packaging. There are no freight surprises at checkout and no surcharge because you live in Samford rather than South Brisbane. Sleep Sophie is an Australian company, rated 4.8 from 223 reviews on ProductReview.com.au and 4.6 from 90 Google reviews.
“Everything about this purchase, from initial enquiry, to the ongoing customer service, through purchase, arranging delivery and installation has been so easy! Everyone at Sleep Sophie has been a pleasure to deal with. The bed itself is awesome.”
— Angie, QLD · verified Sophie adjustable bed review on ProductReview.com.au
Talk to a pressure care specialist today
Call 1300 9 SLEEP (1300 975 337) Monday to Friday, 9am–5pm AEST, with Saturday and Sunday by appointment. The call itself is straightforward: we ask about the person's mobility, skin condition and current bed, talk through sizing and funding, and answer the questions the hospital never quite got to. If you are planning around a discharge date, call early — it gives everyone breathing room. You can also read about Support at Home funding and NDIS funding, or pair a pressure mattress with an adjustable bed in Brisbane for a complete care setup.
We also deliver and install alternating air mattresses in Sydney, Melbourne, Adelaide and Perth.
Frequently asked questions
How fast can you deliver an alternating air mattress in Brisbane?
Delivery and professional installation are free across Brisbane, from the CBD to Caboolture, Ipswich, Logan, the Redlands and the Gold Coast and Sunshine Coast corridors. Call 1300 9 SLEEP and we will confirm a delivery date for your suburb before you commit — and if you are working towards a hospital discharge, tell us the date and we will plan the installation around it.
Can I get one before my family member is discharged from a Brisbane hospital?
Yes. Many Brisbane families arrange the mattress while their family member is still on the ward. We work directly with discharge planners and OTs, and we aim to have the mattress delivered, installed and demonstrated ahead of the discharge date so the bed is ready the moment they arrive home.
Is buying better than hiring in Brisbane?
It depends on how long the need will last. For a few weeks of post-surgery recovery, a local Brisbane hire company can be the right call. For ongoing needs, buying usually wins: hire fees continue indefinitely, while a purchased mattress is new, professionally installed and yours from day one — and NDIS and Support at Home funding generally cover purchase. Sleep Sophie is purchase-only, and we will tell you honestly if hire suits your situation better.
Will NDIS or Support at Home cover it in Queensland?
In most cases, yes. The Sophie Alternating Air Mattress is NDIS-approved assistive technology, and the Support at Home program funds equipment through its AT-HM scheme — the high tier covers up to $15,390. We supply quotes and documentation, work with your OT or provider, and can invoice plan managers and providers directly. DVA documentation is also available on request.
Does the cover cope with Brisbane heat and humidity?
That is exactly what it is designed for. The cover is waterproof on the outside but vapour-permeable, so humidity escapes rather than sitting against the skin, and it is machine washable. The Hygroflex foam used across the Sophie mattress range was independently tested by RMIT University's School of Engineering, which measured that it releases heat 27% faster than memory foam.
Do you install it on my existing bed frame?
Yes. The mattress works on standard and adjustable bases, and free professional installation is included with every order. Our team sets it up on your existing bed, adjusts the pump, demonstrates the firmness and cycle settings to you and anyone helping with care, and takes all the packaging away.
Enquire about delivery to your area
Free delivery and installation, Australia-wide — tell us what you’re after and we’ll call you back within one business day.


