Frequently Asked Questions

FAQs When Purchasing An Electric Adjustable Bed

When it comes to purchasing a new Adjustable Bed people we speak with usually have a host of varying questions that they either haven’t found answers for at other sites or stores or have contradicting answers from several stores. With so much misinformation, the purchasing journey can become convoluted and much more complex than it needs to be.

At Sophie our team has decades of experience helping people on their quest to sleep better, support their overall health and wellbeing and live a more active and independent life. It’s not just our premiere range of Sophie Adjustable Beds that have been through rigorous testing to ensure they exceed the highest industry standards, our most valuable asset, our dedicated team of therapeutic sleep specialists, are also trained to the highest industry standard to ensure our customers receive up-to-date information that is also backed by independent medical research.

If you can’t find the answer to a question you have in our below ‘Frequently Asked Questions’ please click on the ‘chat now’ button in the bottom right corner and speak directly with one of our team members. Alternatively, you can contact us through our Contact Us page.

You may also find some answers you’re seeking on our product page by clicking here: Australia’s Highest Rated Adjustable Bed on independent review site

We get asked a lot why we don’t have prices listed for our adjustable beds on our website, and there is a very simple explanation. Our adjustable bed prices vary considerably depending on what size bed you are enquiring about, where the bed will need to be delivered and installed, what desired features you need to be included, etc. Because there are so many variables, we have a dedicated adjustable bed team that will customise a fixed priced quote for every enquiry we receive. Our quotes always include our famous silver service installation, so you can just sit back and relax whilst our trained adjustable bed installers take care of everything for you. When you make an enquiry about our adjustable beds, expect to be asked

  1. What size adjustable bed are you enquiring about? – Note we offer the following sizes: Long Single; King Single; Double; Queen; Split Queen; King; Split King; Split California King
  2. What is your postcode for delivery and installation?
  3. Any specific requirements you may have?


With those 3 small pieces of information, our team will be able to provide a guaranteed fixed price quote, including all delivery and installation charges. We also offer very affordable interest-free repayment options with or without the need for a deposit, so we can tailor a repayment plan that is best suited to your unique situation. As we specialise in helping both Aged Pensioners and Disability Support Pensioners, our repayment options give you the flexibility to start enjoying the benefits of amazing sleep now, whilst you pay off the bed in small fortnightly instalments. We are also a registered NDIS supplier, so you can fund your purchase fully through your NDIS plan if applicable.

If you are a participant on the National Disability Insurance Scheme (NDIS) and have the budget available for assistive technology, then you may have your purchase with Sophie covered by your NDIS funding. In actual fact, being an approved NDIS supplier, we have helped many of our clients through the NDIS to purchase our range of therapeutic products. We can work directly with your NDIS Planner, Occupational Therapist or with your chosen care provider.

The great thing about our range of premium adjustable beds is, one size does not fit all! We offer all Australian Standard Sizes including;

  • Long Single (92cm x 203cm)
  • King Single (107 x 203cm)
  • Double (137cm x 188cm)
  • Standard Queen (154cm x 203cm)
  • Split Queen (2 x (77cm x 203cm))
  • Standard King (184cm x 203cm)
  • Split King (2 x (92cm x 203cm))
  • Split California King (2 x (107 x 203cm))


So rest assured, when you enquire, we can discuss all available options to find the size best suited to your unique needs.

Back pains are probably the most common health problem faced by many, across the globe. Contrary to popular belief, back pain can be faced by people of all age groups. There are many reasons that may cause lower back pain, with posture being the most common reason. Bad posture or even sitting for too long can immensely increase the pressure on the lower back resulting in unbearable pain. Exercise regimes and injury are other common reasons. While each one of us, at some point in life, may suffer from lower back pain it is important to take immediate action to prevent and cure it. Ignoring or prolonging care will not only increase the pain but may also lead to further damage. Lower back pain can restrict mobility and make it impossible to carry out even the simplest of necessary chores. It’s important to first determine the cause of your back pain and then take necessary action.  

Adjustable beds for back pain

Adjustable beds can adjust to the specific needs of the user. Using an adjustable bed when suffering from chronic back pain is highly recommended as it can help you find the right position and posture that reduces the pressure and enhances your comfort. Sleeping with the bed slightly inclined releases pressure from the spine and supports the body for a night of enhanced sleep. This position may also improve the blood circulation that in turn can better the condition by reducing inflammation or soreness of damaged tissues of the affected area. While using pillows to incline may seem like a good idea, this can cause further damage as the position cannot be controlled while sleeping. An adjustable bed is thus a more effective and long term solution to ease and may even help to reduce or eliminate back pain.  

Adjustable beds enhance mobility

When experiencing back pain it often effects the sufferers’ ability to simply move around. Getting up or lying down on a bed may also increase the pain. An adjustable bed can help solve this problem. With an inclined position, the user can get in and out of bed more easily without causing undue pressure on their back. An adjustable bed has helped many people relieve back pain and enjoy a good sleep thus making it a great investment for one’s health and life. Back pain can cause havoc to normal routines and an adjustable bed can help you avoid that.

The shortest and simplest answer to that question is, YES!   Adjustable Bed installed inside bed frameYes, adjustable beds can have headboards and in most cases will fit inside your current bed frame, although some small alterations may be required. Many people prefer having an adjustable bed with a headboard, while others prefer to keep their bed frame. Because the range of Sophie Adjustable Beds have been designed to fit seamlessly into most decors, you may opt to have no headboard or bed frame at all. An adjustable bed moves up and down from the end where the headboard is, however, this in no way restricts the movement or compromises its use. All you need4 poster timber bed frame with adjustable bed installed is an adjustable bed base that allows you to attach a headboard. The range of Sophie Adjustable Beds have included headboard adaptors, making attaching a headboard a very simple and easy process. Fitting our Adjustable Beds into an existing bed frame can be a little more involved. A lot of bed frames have support bars that encroach on the area occupied by the electric adjustable base. These support bars are typically designed to support a mattress, which is the most common use for bed frames. By simply removing these support bars or any slats, the adjustable bed can simply fit directly into the bed frame. As the bed frame doesn’t support any weight, removing these support bars has little to no effect on the structural integrity of the bed frame. If your bed frame is a high value or family heirloom, it is recommended you engage a suitably qualified tradesperson to make any adjustments.

In independent scientific trials, it was found that body positions achievable by using an adjustable bed can significantly assist with Sleep Apnea. The scientific trials showed that thoracic (upper body) elevations of greater than 30 degrees significantly improved the sleep quality of Sleep Apnea sufferers.

Sleep Apnea is a common disorder faced by many across the country. It is responsible for many thousands of lost sleep hours every single night here in Australia. It’s a condition where the air passage is obstructed during sleep causing snoring, or restricted breathing and even results in periods of no breathing at all.

While most Sleep Apnea sufferers are usually diagnosed by their partners, due to the impact it has on their own sleep (loud snoring etc), it is actually the sufferer that is at greatest risk. Recent research into Sleep Apnea has shown it can increase your risk of recurrent heart attack, stroke and abnormal heartbeats, such as atrial fibrillation, type 2 diabetes and liver issues.

Many diagnosed sufferers will be advised to wear a CPAP mask during sleep, however, these can be very uncomfortable, loud and hard to get used too. This is why more and more sufferers are turning to adjustable beds to help eleviate symptoms of Obstructive Sleep Apnea, Central Sleep Apnea or Complex Sleep Apnea syndrome.

Whether they help you or not, they will definitely help your partner! Jokes aside, adjustable beds may be the perfect solution to minimise and even completely stop snoring. Snoring is caused by many reasons with constricted airways, Sleep Apnea and overweight being the most common. An adjustable bed, with a head elevation over 30 degrees, allows your body to be in such a position that your airways are not restricted, which may allow for a snore-free night. Adjustable beds are no longer restricted to just hospitals, as they are rapidly making their way into people’s homes, with everyone from elite athletes through to our beloved seniors.  

Hello Adjustable Beds; Bye Bye Snoring!

Snoring is probably the most common problem that disturbs sleep for many. While there may be many people giving you different advice, the most effective solution may be using an adjustable bed. In fact, adjustable beds offer benefits to relieve, many other common problems that disturb sleep, like Acid Reflux, acidity or heartburn, sleep apnea, lower back pains, and other joint pains and even better mental health. An adjustable bed may also help to improve the blood circulation in the body, thereby reducing common aches and pains. This also improves ones overall health and negates problems such as exhaustion and stress. Bad posture through the day and even while sleeping is another cause for many health problems. With an adjustable bed you can control your posture and ensure there’s no negative impact. So yes, adjustable beds can be extremely helpful for avoiding snoring along with many other health and sleep benefits. Adjustable beds can greatly enhance one’s sleep patterns and routines. People using adjustable beds are known to sleep better and wake up more refreshed. Don’t let snoring get in the way of your or other’s sleep!

If you or your loved one currently suffers from any of the following health ailments such as broken and restless sleep, back pain, sinus, cold and hot feet, swelling in legs, neck, shoulder, hip or knee pain, reflux, arthritis, asthma, reduced mobility, hiatus hernia, diabetes, sleep apnea, fatigue during the day, fibromyalgia, fluid retention, stress and anxiety, or/ and respiratory problems, then you should definitely consider chatting with one of our adjustable bed specialists about how the Sophie range of Premium Adjustable Beds may be able to help.

Absolutely not, you can go on using your current bedsheets both fitted and flat. One of the many benefits of purchasing an adjustable bed from Sophie is that making the bed is so much easier!

Simply put your bed in the TV position, meaning you can fit your bottom fitted sheet without bending all the way over, once all the corners are in place, by simply selecting the flat button, the bed will make itself!

With our Split Systems, you will go on using the same top sheet and blankets/doonas, however, you will find it much better to use fitted sheets for the individual bases. So for the Dual King, you would use 2 x Long Single (92 x 203cm) fitted sheets, whereas, with our Split Queen you would use 2 x Split Queen (77cm x 203cm) fitted sheets.

Make sure you speak with your adjustable bed specialist about the best bedding solution for your needs.  

Kindly note, 2 x King Singles DOES NOT make a King size bed. Many of our customers make this mistake after purchasing a Dual King system, then go out and purchase ‘King Single’ fitted sheets, only to discover, they are too wide.

Our adjustable beds come pre-assembled and require about 10% of assembly in the home. Assembly requirements include attachment of bed legs, mattress retainer bars and plugging the adjustable bed into a power outlet. For someone who has never assembled one of our adjustable beds before, this whole process will take less than 30 minutes per base, which excludes removing any existing bed or bed frame.

As all our prices include both delivery and installation, you can sit back and relax while our team of adjustable bed installers take care of everything for you.

Contact Us

Would you prefer to deal direct with a Sophie expert? Why not call us on 1300 9 SLEEP (1300 975 337) and we will have you on Cloud 9 in no time at all!

Alternatively, leave your details here, and one of our friendly team members will be in touch during business hours.

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